Ask who controls the domain registration, hosting account, site files, platform subscription, analytics property, and connected business tools. Request an explanation of the access you will receive and any transfer or export limitations. Ownership of written content does not necessarily mean a hosted platform can be moved elsewhere without rebuilding it.
Separate project work from ongoing responsibilities. Hosting, domain renewal, paid plugins, booking tools, updates, backups, monitoring, and content edits may be handled by different parties. Have the provider identify which are included, which require separate subscriptions, and who responds if something breaks. Ask what support covers and how to request it.
An exclusions list is useful. Photography, additional copy, extra service pages, CRM subscriptions, ad campaigns, ongoing SEO, and changes after approval may fall outside a particular proposal. Ask what triggers an additional quote and whether work waits for your approval. These questions help you understand the full commitment without treating every optional addition as necessary.